I paid $80 each (including fees and taxes) for 2 radios last year and I told them I wanted the same deal this year. I tried a 'chat' session with no success. Both the agent and the supervisor swore up and down that there were no promotional offers available and that there was nothing further they could do but full price. I told them I had done my homework (on your site) and I knew what people were paying. That didn't do any good either so I terminated the chat. I then called 1-888-601-6302 and played the same game with the agent. I was immediately offered the $89/yr plus fees and taxes for a total of $195 for the 2 radios. I stuck to my guns and said I wanted the same deal as last year - namely, $160 total for the 2 radios. After a couple of 'I'll talk to my supervisor' gambits, they offered $160.26 total so I took that. I also asked for a paper invoice as suggested here so they can't auto-renew next year. I absolutely HATE their business model that considers most people to be suckers and I find it thoroughly distasteful to go through this negotiation hassle annually. I wish there were some competition. Thank goodness for your website and the community of users that shares its information so generously.