ugh on the phone with the second person now. first time I called they said the only thing they could offer me was a $20 credit on the automatic deduction they just took out of $71 (which I am being charged every three months). I then called again and spoke to someone new and when I mentioned the 5 for $25 deal she right away said 'of course' but then when she realized I had a current active radio, said she couldn't do it and transferred me to the guy I am on hold with now, who said I don't need to speak to a manager. Asked me if the 5 for $25 was a deal I got in the mail, and when I said yes, was asking me for proof! I guess they are getting a lot of calls about this. He now has me on hold to as 'his specialist' lol. We will see what happens, but if I don't get it, I am cancelling and then calling the other number back!