I got a notice in the mail that my subscription was overdue and I was going to lose my service if I didn't act soon. I went to my account online and noticed they had already given me a balance of almost $21/month for Select Services. My service is in a company car that isn't used that much. So I called and told them truth. I mentioned that I had been a customer for the past year on a new car that I had purchased for my business. I told them that my secretary really enjoyed the subscription, but since my account was scheduled to be billed $250/yr for the same subscription that I got for WAY less during the past year that I had just decided to cancel my subscription. I told Listening Care that the car is just not used enough to justify that cost. The Listening Care Representative promptly offered me $72 for the next 12 months, Royalties Tax, connection etc., wanted me to pay my balance also. I just nicely said that I if he wanted to split the past month fees with me, start the subscription today, add tax, royalties, etc. That it sounded like it would be close to $100 and for that amount I wouldn't argue with him and I would re-up. Total amount all included was $100.60 I didn't even wait for a second offer or try to complain, for me this was a good enough offer. I tried to be nice and pleasant and the Customer Care Representative was very nice in return. Put me on hold for less than 15 seconds to get authorization. Complete duration of the call was less than 10 minutes. Good Luck, Be nice it helps. Saved 1-1/2 Benjamins in less than 10 minutes. Have a Great Morning.