G
Guest
Guest
Have done this for the past three years and this is the first time I encountered some push back. They even offered to start the cancellation process before I stopped them and told them I would just call back. Then they said rather than make another call, they would check with their supervisor to 'see what they could do'. When they came back to the line - since I was 'such a good customer' - they upgraded my package from Select to All Access for $131.30. It took a bit longer than my usual call, but I'm happy with the result.