And they f'd me yesterday but chat worked great today. See transcript.
Todd (18:21:22 GMT) : Hi, my name is Todd. Thank you for contacting SiriusXM.
Visitor (18:21:40 GMT) : I cancelled yesterday because it was to expensive. I want a better plan
Todd (18:21:48 GMT) : Let me see what best I can do to help you with this.
Todd (18:22:09 GMT) : May I know the radio ID or VIN please?
Visitor (18:22:27 GMT) : XXXXXXX
Todd (18:22:42 GMT) : Thank you
Visitor (18:22:50 GMT) : you're welcome
Todd (18:22:55 GMT) : May I know the package price and term which you want to activate on the radio?
Visitor (18:23:54 GMT) : A friend of mine tole me they just received an offer for 1 year for $60. That is what I would li I have been paying way to much way to long
Todd (18:24:30 GMT) : I'll be happy to help you with that offer
Visitor (18:24:37 GMT) : Thank you sir
Todd (18:24:39 GMT) : May I know the complete address including zip code?
Visitor (18:25:03 GMT) :
Todd (18:25:07 GMT) : Certain changes made on your account may result in us sending you an email confirming the changes. Is
[email protected] your current email address?
Visitor (18:25:16 GMT) : yes
Todd (18:25:18 GMT) : Perfect. Thank you for verifying the account details.
Todd (18:25:22 GMT) : Current Card Number: ***********XXX Current Expiration Date: 7/XXX
Visitor (18:25:23 GMT) : yes sir
Todd (18:25:29 GMT) : Is it good card to go?
Visitor (18:25:32 GMT) : Yes
Todd (18:25:45 GMT) : Please give me a moment while I process your request.
Visitor (18:25:50 GMT) : yes sir
Todd (18:26:12 GMT) : Thank you
Auto-Generated Message (18:26:40 GMT) : Visitor has minimized chat
Todd (18:26:51 GMT) : Your patience is greatly appreciated.
Todd (18:26:52 GMT) :
Let's go over the details. The 12 month Select plan you chose starts today and comes to $76.19 for the initial billing period, which includes fees and taxes.
Todd (18:26:55 GMT) :
Your service will automatically renew on March