Also a yearly event for me same time every year. Offered me the $99/year first and then $50/6 months (why would anyone pay $1 MORE on their 2nd try?!), and then finally the $25/5 months. Took mere minutes, didn't have to ask, just kept saying it was too expensive for me. I've only ever actually had to cancel one time, every other time I've called they are fine with offering you a better deal. I don't like being on a 5 month plan as that just means I have to call sooner and more often HOWEVER it is very worth the savings, considering my renewal notice was at just over $200 for the year. Even the guy I told I was cancelling said that was too expensive!!