Renewal time.. AS usual, they quickly offered 1 year for $99 and fees and taxes.(act $125) or $10 / month.. I explained that I only listen to music only for less than an hour / day on commute and I may use less in future due to re=assignment. 2nd offer was half of that, (i.e. $47.50 for 6 months) still too expensive. So when I countered with $30 for 6 months, they finally reinstated my current deal of $25 / 5 months which is the lowest monthly rate possible. I've been renewing like this for over 2 years without problem. Stay polite and friendly, as your customer service person is merely doing their job. Bottom line $5 /month.