Well hell, I must've got a hold of the biggest tightwad in the company because trying to get a renewal rate similar to what I had before ($25.00/6 months, plus travel link) has been like pulling teeth from a vicious lion! I told him that I'm NOT paying those crazy rates he quoted me, I'll cancel the service first before paying those crazy rates after 3 years of being a loyal customer. Of course he says he's going to check for the 'best' rate available and comes back with $10.00 less per year, which went over like a lead balloon with me! I asked to talk to a supervisor, which then was about another 4 minutes on hold, on top of the 25 minutes that I was already on the phone. Thankfully someone with some customer service skills came on the line and offered me the 5 months at $25.00, so I took it and ran with it, especially after the first guy wanted to charge me full price! Oh my goodness gravy, whew... that was a very testing call for my patience, but all in all, I'll gladly take the deal that I got!