How to Get a Discount on Sirius XM Radio Subscription

I just got 5 months for $19.99 and will be billed by invoice for the $2 fee, so they don't have my credit card information. I mentioned the 6 months for $12.01 and they said they don't have a deal like that. Oh well, I tried. :)
 
Thank you!! I was called last week and they wanted to charge me $93 ($109 total) for 6 Months and I said no, I asked for something better and she said there were no promotions.So I called today and got a Rep who gave me the 5 months for $25!
 
2 radios, $61 including taxes and fees total. All access. 33 min. on the phone. Hate that I have to push so hard to get the same exact deal I had the last 6 months. And I was asking for higher ups from the start.
 
I called in to cancel my 2 subscriptions that expire next week. When I explained the renewal cost was too much, he recommended I switch to a music-only plan. I asked about the $99/yr price, and he said I already had a promotional plan and couldn't have it again. I ended the call and then called back a few minutes later. This time, the rep brought up the $99/yr price and I happily acceptd it.
 
5 months, $28.46 including fees and taxes. I used the poster's tips, pretended to consult my partner, kept saying the offers just didn't fit my budget. Very pleased--thank you!
 
It's really annoying that you have to keep track of the termination date and call to cancel in order to get this deal, but I've been doing it for several years on two accounts. It's worked every time. I got the Sirius XM Select plan for 12 months for $99 plus taxes and fees ($120.36 total). While the $25/6 mo deal is better, I don't want to do this again in 6 months.
 
Just got $25 for 5 months. They said they could only give me the same service level I was already under so I got XM Select. Still, after the credit for the remaining 3 weeks on my old contract fees, I only paid $17.94 for 5 months.... Oh, I had to agree to auto-renew, but she removed my credit card after charging me the 1-time fee, and in future I'll be invoiced if I somehow forget to call them back in 5 months...Thanks Spoofee!
 
Just renewed All-Access plan for $120 for 12 months, half price. I appreciate the advice from all of you.
 
This didn't work for me - they transferred me to an Account Specialist to close my account.
 
I had 6mo for 25.00 last may...then was told 90 for a year charged in dec..had to get new card from bank first of year...xm tried to charge another 100 the other day...only 6mo..i said i paid dec for a year...they said that special expired so i had to pay every 6mo..i tried to explain how crazy wrong that was..asked f or supervisor..no help..called customer support..got 3mo credit b a ck and 99 for a yr..one time chg then remove my card from accounts..they offered invoicing for a 2.00fee..isaid just email me for free. Oh and i had 2weeks at the 15per month rate due to them letting my service stay on as courtesy after my card declined?! Whatever! Ill try and call another day when not a full moon to try for another credit..never heard of a deal expiring so you have to pay more half way thru the deal...hope they don't call me again in 6mo for another 99...crazy day and deal.....crazy way to do business!!
 
Noticed the pending charge this morning and used the chat feature and was told that there were no promotions for me. I called 888-601-6302 and told them I needed to cancel because $18.21 a month was too expensive for radio. The man I spoke to was very polite and said if that was the reason I was cancelling that he could offer me the promotion of $99 for a year. I find that Sirius is no different than the cable companies. Just say right away you want to cancel and they will make you an offer to keep you. If you get defensive right away and demand a promotion they won't want to bother with you.
 
Just called and they said all access is $20/month or $200/year. They wouldn't negotiate at all. I spoke with two different CSRs. Ended up with the Sirius Select package for $30 for 6 months.
 
Called to 'Cancel' following a 6mos special offer. Told $175. Next $99. Then something else. Finally $25 for 5 months.

Instead of taking it, I am soo irritated with this scam like pricing scheme that I really did cancel.

Will listen to Pandora on my phone - 'free' better music for my tastes.
 
I was up for renewal -- after my roughly $35 (w/taxes, etc.) 6 month special offer deal expired -- at more than $19/month. Nope! Not! Called customer service 2 days before the renewal date and got a friendly, helpful rep who first made the 12-month annual offer for $99 plus taxes (after I said I was cancelling because of the high monthly fee). I declined and she next went to $49.50 (half the $99 annual rate) for a six month subscription. I said that was still too high and said if she couldn't do better than that I was cancelling. She then offered 5 months at $24.99 plus fees. That I will do...and did. I also changed from credit card payment to invoice ($2 extra, although she waived it this time for some reason) so that any 'automatic' renewal is up to me and can't automatically be charged. Worth it. So, yay, still have my same service as before for another 5 months. Then will have to call back in a day or 2 before the next renewal rate to play this game again. As many here have already said, why Sirius makes customers go through this game instead of setting realistic pricing to start with is just mind-numbingly dumb from a client retention/satisfaction point of view. Good luck, everyone!
 
Thanks to all who have posted their experiences and advices. I called the suggested number and the CSR talked quickly and tried to guide me to a deal for XM Select of 6 months for $116. I swear he was waiting for me to say that was too much - which I did. Using the advice below to just be polite, I said I'd read that XM had a $99 promotional rate for 1 year which I would be happy to take. We did a very gentle dance and he gave me the deal.

Two other thoughts if it helps. One, confirm back the offers. That $116 offer didn't sound too bad against a full rate of $175 until he confirmed it was for 6 months. Not so hot.....

Two, he asked if he could charge my card on file. I declined saying that I did not use the autorenewal function because I did not want to get switched over to full rates without my active review first. He understood and changed my billing to an invoice which I promised to pay upon notification. He said there was supposed to be a $2 invoice fee which he'd waive.

In all, the process took 10 minutes and wasn't too painful.
 
I was offered:

$99 - 1 year of Select
$54 - 6 months of Select

Told the CR I want to cancel, was put on hold for 5 minutes and then was offered

$25 - 5 months Select

I took it for $25. ($28 after taxes)
 
I called 1-866-635-5020 and requested to cancel service as the amount exceeds my budget. My automatic annual renewal total was $491.77 for 2 vehicles, All Access: $273.22 and Select: $218.55. Afterwards, I paid $146.66 and $121.19 and saved $223.92 in 15 minutes. Thanks Spoofee for providing information to save money. This website is very helpful as I have not paid full price for a year as prior I would pay full price without the attempt to save money. I was ok to pay less than $200.00 but cost exceeds $200.00 without negotiation.
 
Got the All Access for the year for $120. My renewal rate before doing this was $73 a quarter or $292 a year. Now to remember to call in next year and do this all over again. Just like the cable company pricing 'promotions'. ugh.
 
You must log in or register to reply here.
Back
Top