I've has Sirius since 2006, even before they merged with XM. I have 2 radios and they were continuously screwing up my billing, double billing, cross billing, billing at the wrong time and they would not listen to me or try to help me. So I discontinued my service on both radios thinking I would come back 30 days later and sign up for the $25 for 5 months and they won't do it. They must have my account flagged to not allow discounts. So I guess after being a loyal listener after 7 years, now they won't work with me at all.