Been on phone twice, total of 45 min. First call, Rep from Philippines, after 15 min on phone stating that they charged my credit card without permission. Told them last time i agreed to a contract that I Stated that it was a one time charge and they do not have my permission to charge my card in the future, Bill Me. Got nowhere and hung up. Called back and spoke with someone in TEXAS. Explained what was going on, and after much time we came to a understanding. I have two vehicles that have XM. they had charge my credit card 86.37 and stated that was fraud and that I never authorized a charge. After a few rounds I was given a plan for 6 months for $25 per vehicle, Total per vehicel with taxes 30.45, Total for both 60,90. Credit card credit of 25.47. I like XM Radio and hate that we have to Bardeen to get a lower price. Its painful and stressful, wish they could give a bottom line price. I think if they actually did this they would get many more new and satisfied customers. 6 months and I'll be back at it, yaaaaaaaaaa