I have All Access and wanted it for another year but did not want to pay the renewal price of $273. I called 866-635-2349 and spoke with 'Mary' who has an Indian accent. I told her that I want the $119 price. She went away for a few minutes to 'check with her team', then reported that no discounts were available.
Next I told her that I wanted to cancel. She transferred me to 'Charles' who has a Florida accent. I explained that I wanted the $119 price or I would cancel. He gave me that price, which became $137.05 after fees and taxes.
Some tips:
-- Do this just a few days before your current package expires. They terminate your current package immediately and start the one-year clock, so the longer you wait, the longer you can wait next year.
-- When they ask 'what about the service do you like', answer 'all of it'. This shortcuts a page of the script. If you answer e.g. 'the music', they will try to sell you a music-only package.
-- When you reach the retentions specialist, state immediately that you will cancel if you do not get the current price (whatever has been recently reported on this and similar sites.) Their script will not let them give you that price unless you instruct them to cancel.