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Guest
Guest
I just called to say I wanted to cancel the service for my husband's car and they transferred me to their cancellation dept 1-866-635-2349. I spoke to Pau and said I needed to cancel because of higher college expenses, which is true. He first offered the $99/year rate and I said that was still too high since college increases this year was in the thousands of $. He then offered $44.97 for six months (which is $89.94/yr) and I said that wasn't that much of a discount from the $99 annual rate, although I appreciated his trying to lower our rate. I then said I found a promo code online that offered $20 for five months and asked if I could use that on my new car (trial period just expired a few days ago). He said he could honor that new member rate but not for my husband's car since he was not a new member. He said he could renew my husband's rate at $25 for five months. I agreed. While the $20 ($22.77 including taxes/fees) and $25 ($28.46 including taxes/fees) rates renew in five months at $49.55 and $33.02, respectively (the second new car is at a lower rate given their multi-car discount), including taxes/fees every five months., Pau said I could call back again and renegotiate the rates. I definitely will!