I received a renewal for two vehicles. The cost was going to total $341.42 for the year which in my opinion was too much given neither car is used that often. I called 1-855-578-0743 and talked with a VERY nice person, Maria. By the time we were done (approximately) 10 minutes, she had touched bases with her supervisor and was able to offer a total annual price of $194.18 which I think is reasonable. )There was a small credit because the account didn't lapse for several more weeks). Overall, I think they handled it quite well. Note, it doesn't hurt to be very nice to the rep, ragging on them likely won't get you a good deal - they are people too. Oh, they will send an e-mail confirmation covering everything discussed so you can file that away for the future.