I called and said that I'd like to continue my 6 month $25 promotional rate if it's still being offered, but if not I'll have to cancel because money is tight. With no hassle she extended that offer. The only caveat is, the new subscription starts from the date you call. The rep offered to convert my remaining subscription to credit towards my next one, but I declined. Since my current subscription ends in a couple weeks I told her I'd rather not miss out on the current promo and call back closer to my expiration date. BTW, your subscription will renew at the 'then current rates' so be sure to call back before yours expires. Also, they'll automatically bill your credit card if they have it on file, so if you don't want that to happen then request a paper invoice which is a $3 charge.