Price Mistake - Pearl Necklace for $0.00

Got mine - but it was damaged.

Mine came in the mail on Saturday. Unfortunately it had a broken link. I contacted Overstock by email and they already shipped me out another one. I don't have to return the broken one. I have a friend that will restring it for me, so now I have two!

By the way, for $1.99, it's worth every penny. Comes in a cute mesh bag. Have two teenage girls that are getting them in their Christmas stockings.:teeth:
 
Not free anymore :verysad:

Subtotal: $19.99
Shipping Charge:† $1.00
Tax: $0.00


Grand Total: $20.99
Why am I being charged tax?
 
And the page still says this

Cultured Freshwater Pearl Necklace 4-5mm/ 18in (MSRP 49.99)
Compare at: $49.99
Our Price: $19.99
FREE PEARLS!: $19.99
Your Price: $0.00
You Save: $49.99 (100%)
Catalog #: 10702763

Am I missing something?
 
It arrived today. I haven't taken it out to look at it yet.
 
Pssttt... it didn't bump here because the original post is in Hot Deals :secret:
 
I got mine several weeks ago. It's quite lovely. Not sure when / where I'll wear it though!
 
I'm glad you asked about this. I was wondering where mine was too.
I hope it comes in the next couple of days.
 
I got my order yesterday but the pearls were not in the shippment. I can't figure that one out. :ohwell:
 
My husband ordered 2 and I ordered 1 and we have not received it. This is what my invoice shows and I will be calling later to get our $$ credited back as nothing was ever shipped.

Notice the -1, status says shipped but tracking number says -1, the order date was Order Date: Sep 23, 2007

Cultured Freshwater Pearl Necklace 4-5mm/ 18in (MSRP 49.99)
1 $0.00 Shipped* Sep 24, 2007 US Postal Service -1
Subtotal: $0.00
Shipping: $1.00
Taxes: $0.00

--------------------------------------------------------------------------------

Total: $1.00
 
about order

it says shipped but there is no tracking information and we never received it
Patsy: Are you referring to the 'Cultured Freshwater Pearl Necklace 4-5mm/ 18in (MSRP 49.99)'?
you: yes
Patsy: Thank you for confirming the item.
Patsy: Please accept my apologies for the inconvenience caused to you that the item is not yet delivered.
Patsy: Since you have not received your items within the estimated time frame, I'll send a message to our specialized representative and request to set up a trace with the carrier on the priority basis.
Patsy: It will take up to 4 business days to complete the trace.
Patsy: If the package can be located, it will be delivered to you.
Patsy: If the shipper is unable to locate the original shipment, we will send a replacement order.
Patsy: Once the trace completes, we will inform you via an email or phone.
Patsy: The replacement will be shipped within 1-4 business days from the date the the trace is completed and will be delivered within 5-10 business days from the ship date.
Patsy: Such an incident is quite rare and I am really sorry that it happened in your case.
Patsy: I can assure that this is not the way we do business.
you: :) thanks
Patsy: Thank you for your patience and understanding in this regard.
Patsy: I have sent a message to our specialized representative to start the trace and we will get back to you as soon as the trace completes.
Patsy: Let me assure you that this is not our usual way of doing business and this is one of the rare cases.
Patsy: Once again I sincerely apologize for the inconvenience caused to you in this regard that the items are not yet delivered.
Patsy: I'll make sure that this will be taken care of for you.
you: thank you
 
Mine was lost in the mail too, but they resent it to me and I did receive the second one.
 
I ordered this when the freebie thread was first posted, I got the email confirms then never got a thing in the mail. I will prob have to call them too.
 
I just did a live chat with "Patsy", hmmmm are all the reps named patsy?????
anyway they gave the same dialog about locating it or resending it.
 
yeah, I too am wondering where it is. I tried to track it but no info. I will give it the rest of the week then call.
 
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