(Expired) Super Smash Bros Brawl for Nintendo Wii Pre-Order for $19.82 and More

I didn't feel like scrolling through all the responses so sorry if someone already posted this...

I called Wal-Mart. This is a preorder price, so when you go to pick it up, you have to pay the remaining amount for the game. I KNEW it was too good to be true. :verysad:
 
They recieved my "request to cancel". Let me know about a class action suit. It scared me - I was afraid someone had gotten my info (like credit card #). I DID NOT request to cancel the order & I read the fine print BEFORE I ordered it to see if that was the price to reserve it and pay the reaminder later - IT WASN'T THERE!!!
 
I called their customer service line today and they have an automated promt now about this offer and "request to cancel" email. Basically, it says all orders placed have been canceled as it was an "oversight" and error in pricing. I think they should have granted all requests that were placed before they noticed "their error". Which, how can you have a pricing error on so many games? I could see if one or two games were priced in error, but this was a whole list of games.
 
Add this to the list of why I dislike Wal-mart so much. Sam would be ashamed of what his company has become.
 
They cancelled my orders as well. No respects for buyers. Wasted my time. Will not buy anything from Walmart.com. Customer services are really bad.

If we can spread our words on this, we do damage their online sales. It will make it even.
 
I definetely wont shop there anymore. I argued with the lady for 15 min. then her supervisor for 10 and they sounded like a broken record. Finally I just hung up on them. F* them They lost hundreds of my dollars over $20
 
so I got this follow up email today from Walmart.com

We apologize for our recent video game pricing error and the incorrect information included in our follow up e-mail correspondence with you.



As we are always striving to provide a positive customer experience, we will be sending you a $10 electronic Gift Card toward a future purchase as an apology for your recent experience. (One Gift Card per affected customer; this card can only be used online at Walmart.com. Look for details in a separate email.)


They must know the bad rap they are getting for doing this!
 
We apologize for our recent video game pricing error and the incorrect information included in our follow up e-mail correspondence with you.



As we are always striving to provide a positive customer experience, we will be sending you a $10 electronic Gift Card toward a future purchase as an apology for your recent experience. (One Gift Card per affected customer; this card can only be used online at Walmart.com. Look for details in a separate email.)



As a reminder, your payment method was never charged for the canceled items. Any related authorization hold on your credit or debit card account will be released in accordance with your financial institution's holds policy. Please contact your financial institution for more information.



If you have any questions, please email us at [email protected].





Sincerely,



Customer Service at Walmart.com
Click to expand...

They must really have got chewed out for canceling these orders.
 
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