T-Mobile - Opportunity to get out of contract

I phoned T-Mobile and told them I wanted to terminate my contract early without incurring the termination fees since they changed the fees they are charging me. This is covered in the agreement. If you are on a contract, you have 14 days from the notice indicating a fee change to cancel.

At first, the representative offered to deduct the $0.86/month from my bill for a few months. I said that this was unacceptable and that I still wanted to cancel. What he came back with surprised me. He offered me TWO free months, March & August, if I would keep my contract. Since that's worth $100, of course, I took the offer!

You may have similar luck if you are currently under contract with T-Mobile.

3/4/04 UPDATE:
After reading that others had been offered 2 free months AND 200 bonus minutes, I called T-Mobile back to see if I could extract the 200 minutes from them. Indeed I did. I also found out that 200 is the maximum they will give you as incentive in this situation. So, total savings $100 and 200 free minutes isn't bad for a total of 5 minutes on the phone. Note that these are bonus minutes. They will be used is I go over my 600 any given month, and they expire after 3 months.
 
Last edited:
frharrell said:
Notice in bill received yesterday, change effective April 13, 2004.

Three changes
  • How minutes from out of area are applied
  • Call forwarding minutes now count against monthly usage
  • VOice mail now counts against monthly usage


Form numbered as "750781 OMOH0204"

This may be an "out" and a way to avoid $175 cancellation fee they impose.

If they "breach" the contract, can we charge them the $175? ;)
Click to expand...

So did anyone get confirmation that VERIZON lets you cancel without a cancellation fee, i want to get out of verizon and switch to t-mobile. :confused:
 
carasage

why not give it a go - call and say you don't agree with this new fee and you'd like to cancel without penalty. If they argue then just tell them you need to seek legal council and will get back to them - at that point they may change their tune but if not...nothing ventured nothing gained
 
freak!!! i tried twice with two different supervisors... I wasnt able to do it. They said ETF will never be waived because of the increase in charges. Especially when its a .45 charge...

I tried to tell them I was poor and cheap too... lol. Didnt work.

I am forced to just cancel -=(
 
carasage, that's exactly why I don't use Verizon. Verizon is expensive to begin with, and then they raise rates on top of that, and if they do, they don't even let you break the contract if you disagree.

At least my sweet deal with AT&T is locked in for two years. :)
 
I'm New and just wanted to say thanks!

Hi, Guys,
I'm new here and just wanted to say thanks to all for the info.
Been trying to get out of T-Mobiles contract for months now and been paying for two services because T-Mobiles service is almost non-existant here in the AC area.
Verizon is the only one that works here reliably.
Just called last night and stopped service.
Spoofee rocks! :claps:
 
Nymphogal said:
Hi, Guys,
I'm new here and just wanted to say thanks to all for the info.
Been trying to get out of T-Mobiles contract for months now and been paying for two services because T-Mobiles service is almost non-existant here in the AC area.
Verizon is the only one that works here reliably.
Just called last night and stopped service.
Spoofee rocks! :claps:
Click to expand...

Hello and welcome to Spoofee, glad we all here could help you out! :claps:
 
The "out" with Verizon isn't the regulatory fee, it's the new way they want to allocate minute use.

You're not arguing about 45 cents per month, but potentially paying for hundreds of currently unbilled minutes.
 
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