I haven't opened mine either, and I might sell it. However, you can call their main customer care 800 number and they'll connect to the store if necessary.
I called the store and spoke to the manager. He's going to at least give me a $50 gift certificate. He didn't think he could adjust the price because it's over 30 days. Did you happen to get the adjustment after that yourself Erik or was it within 30 days?