August 2010 Allure

got this finally, after emailing them
August 28th: 2pm (first 50) Aveeno Ultra-Calming Foaming Cleanser ($6.99)

What was the email you used to email them? I'm still waiting for the Aveeno Eye Kit from them. Thanks!
 
Maybe the Aveeno fiasco is finally getting cleared up. I got the following e-mail today, but I had gotten my eye kit about a month ago after calling Customer Service and explaining the problem. I thought everyone had received all of their Aveeno items by now. Perhaps some others will get this e-mail as well...and perhaps a second item (me and sun22beam, for ex.). I'm not spending any more time on this correcting their faulty process, so if they send another one, that's OK with me:

Hello there!

Congratulations on winning a sample of AVEENO Ageless Vitality Elasticity Recharging System! Your sample is on its way. We do apologize for the delay. Please be on the lookout for it!

Angela Richardson

Rpr Marketing Communications

136 East 57th Street, Suite 404

New York, NY 10022

t: 212.317.1462 ext-107

[email protected]
 
It must be my week. I just got the following answer to my 2/18 e-mail to Allure detailing the four prizes I was missing:

Hello Pat,

Thank you for your email and for your interest in Allure Free Stuff. We apologize for the delayed response.

Did you receive a winner notification email from any of the sponsoring companies? Sponsoring companies in Allure’s Free Stuff giveaways are responsible for prize fulfillment. If you’ve received an email from them confirming you as a prize winner, please respond to them for the status of your prizes. If you have not received a winner notification email, please let us know.

Thank you again for your participation in Allure Free Stuff.

Best,

Allure

I wrote them back explaining that not all companies send emails and that's why winners' lists are so important in resolving these matters. My suggestion: post the winners' lists online. If you need to follow up on anything with Allure Free Stuff, the email is [email protected].
 
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