Yes, they definitely ticked off their existing customers. I moved over to H&R software after 14 years with Turbotax. They 'unbundled' their products to squeeze everyone into more expensive offerings. They deserve what they get this year with what they did. Greedy money grab and they're paying dearly for it. Now they have to give stuff away for free just to improve image. Bad, greedy move. Guest (1) is right. Read the rage on the Amazon reviews.