Hello #####,
Thank you for contacting buy.com.
We are writing regarding your order #15908186.
We are responding to your inquiry regarding how to use a coupon.
We appologize for any inconvience this may have caused,
Unfortunately Buy.com coupons are only available for use one time, even
though the order was cancelled, this does qualify it as being used.
Please note that coupons can be used with credit card purchases only
and
cannot be used to purchase gift certificates. Also, some coupon offers
are available to new buy.com customers only.
We have included basic coupon conditions above, but there may be other
special terms and restrictions that apply to various buy.com coupons.
We
encourage you to read these whenever you use a coupon.
We appreciate your business.
Sincerely,
Team buy.com
www.buy.com
Original Message Follows:
------------------------
You told me to call the 800 number if I had difficulty
with my coupon and I did. They said that the they
cannot apply my coupon either. Can you let me know
when I can use my coupon because I really want to use
this coupon before it expires. I hope you can take
some time to take care of this problem for me. Thank
you for your time and effort.
#####
--- "buy.com Customer Support"
<
[email protected]> wrote:
> Hello #####,
>
> Thank you for contacting buy.com.
>
> We are responding to your email regarding the
> cancellation of
> Item #40217956, Transporter (Special Edition), from
> your order
> #15908186.
>
> The promotional coupon, #85481117 - Activate an AT&T
> phone with a
> 12-month subscription, and receive a eCoupon for
> $19.99 (valid in the
> DVD Store), has been reset to reflect the
> cancellation. You may now
> redeem this coupon with a future order.
>
> If you continue to experience difficulty with this
> coupon, please
> contact us at 800-800-0800, and we will be happy to
> assist you with your
> purchase.
>
> We hope this information has been helpful, and we do
> appreciate your
> business.
>
> Sincerely,
>
> Team buy.com
> www.buy.com
>
> Original Message Follows:
> ------------------------
> Name: ######
>
> eMail: #######
>
> order #:15908186
>
>
> I cancelled this order and my ecoupon redemption was
> cancelled also.
> When can I reuse this coupon for another order since
> I havent made a
> successful order with this coupon yet?
