Dear Winner,
Thank you for your continued patience regarding your recent win in the
Universal Heroes promotion.
Please know that we have spoken with our sponsor regarding your
replacement ticket, and It has been determined that you can now redeem
your Universal Orlando® 2-PARK Unlimited Admission Ticket by showing a
valid ID* at the front gate of the park. You will be presented with a
ticket after confirming your ticket has not been redeemed. You will not
receive a replacement ticket by mail.
The ticket is valid for seven (7) consecutive days at either Universal
Studios Florida or Islands of Adventure. If your address has changed
since winning the ticket, please bring proof of your previous residence
(i.e. a phone bill, a previous driver's license, etc). Your Universal
Orlando 2-park Unlimited Admission Ticket is valid from March 1, 2009
through December 31, 2009.
It is not necessary to reply to this email. Please reply if you have
additional questions or concerns.
Thanks again for your continued patience,
ePrize Customer Service
* Valid forms of identification include a U.S. government issued
passport, a U.S. state issued driver's license or other form of photo
identification issued by a state governmental agency. If the address
that you registered with is different from the address on your form of
identification, you will be required to show proof of prior residency
(i.e. gas bill, credit card bill, magazine subscription).