The free version allows you to have full access (unlimited profiles, unlimited passwords, etc.) for the first 30 days. After that, you can only have 2 profiles & 10 passwords/id's.
I presume, from what you wrote, that you've reached the 30 day mark and are now being told you can only have a limited number of these things? I don't believe there's another way around it. Personally, I'm only using 2 profiles so I can still do the one-click fill in (the whole reason I got it), but afa the passwords, I just use it to store passwords -- I can still add new ones & I can still *read* them, but I can't fill out id/pw's with one click anymore, as I choose to keep more than 10 in there.
Hope this helps!